What are the check-in and check-out times at Hibiscus Resort & Spa - Official Onsite Reception & Check In?
Check-in is from 14:00 and check-out is by 10:00.
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Hibiscus Resort & Spa - Official Onsite Reception & Check In, Port Douglas
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Key details
About the Hotel
18-22 Owen Street,
Port Douglas,
Australia,
4877,
Queensland
- Close to Crystalbrook Superyacht Marina
Great
8.3
8.8
4.1
Loved by guests
"The pools here are beautiful & you can always find a place to sit & relax or cook a meal."
"The picturesque grounds with their lush gardens and pools make for very restful views from the units on all floors."
"The gardens and pools were well kept and very inviting."
Hibiscus Resort & Spa - Official Onsite Reception & Check In is a 4-star Port Douglas hotel featuring Balinese-inspired accommodations amid lush tropical gardens. Guests can enjoy two heated pools, a Day Spa, and complimentary Wi-Fi access throughout the property.
Rooms & Amenities
The Hibiscus Resort & Spa offers spacious tropical-themed studio apartments with kitchenettes, private entrances, and views of the gardens or pools. Standard room amenities include air conditioning, flat-screen TVs, and washing facilities. Each unit is designed for comfort with a seating area and terrace.
Dining & Nearby Options
Onsite dining options include various restaurants located in close proximity, catering to different palates. Nearby, several eateries such as
Leisure & Activities
Leisure facilities at Hibiscus Resort & Spa include a Day Spa, offering a variety of massage and beauty treatments. Guests can also take day trips to the
Services & Transportation
The resort is conveniently located just 70 km from Cairns Airport, with transfer services available for a fee.
“The Balinese-inspired architecture creates a tranquil atmosphere, and I noticed the spa treatments feature Ayurvedic practices unique to this region. It's a comfortable base near the Great Barrier Reef and Daintree Rainforest, and the heated pools are a definite plus. The location allows for easy access to restaurants and Four Mile Beach.”
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Choose your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Studio
2 persons
45 m²
1 Double bed
Shower
Balcony
room details
Studio Spa
2 persons
45 m²
1 Double bed
Shower
Balcony
room details
One-Bedroom Apartment
2 persons
65 m²
1 Double bed
Shower
Balcony
room details
Junior Suite Pool View
2 persons
60 m²
1 King-size bed and 1 Sofa bed
Shower
Coffee machine
room details
Show all roomsLess
Price and Room Availability
Check availability and prices for your dates now!
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Free parking
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Fire extinguishers
- Key access
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
- Cookware/ Kitchen utensils
Services
- Paid airport shuttle
- Tours/Ticket assistance
Dining
- Outdoor dining area
Children
- Cots
- Baby pushchair
- Board games
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Sun terrace
- Garden area
- BBQ facilities
- Spa & wellness centre
- Back massage
- Head massage
- Full body massage
- Foot massage
Room features
- Air conditioning
- Sitting area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
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Location
18-22 Owen Street,
Port Douglas,
Australia,
4877,
Queensland
Map view
18-22 Owen Street,
Port Douglas,
Australia,
4877,
Queensland
City landmarks
Marina
Crystalbrook Superyacht Marina
650 m
Church
St Mary's by The Sea chapel
710 m
Landmark
Trinity Bay Lookout
1.2
km
Museum
Port Douglas Court House Museum
910 m
Landmark
Anzac Park
760 m
Landmark
Port Douglas Uncovered
650 m
Landmark
Sugar Wharf Port Douglas
760 m
Lighthouse
Flagstaff Hill Lighthouse
1.0
km
Landmark
Beachfront Mirage
1.3
km
Landmark
Rex Smeal Park
950 m
Landmark
Oaks Resort Port Douglas
2.7
km
Park
Bruno Riedweg Memorial Park
3.4
km
Park
Bruno Reidwig Park
3.4
km
Landmark
Agincourt Reef
3.9
km
Zoo
Wildlife Habitat Port Douglas
4.5
km
Nearby
Macrossan Street
210 m
50 Murphy St
Flagstaff Hill Lookout
470 m
Gallery
Ngarru Gallery
310 m
Gallery
Studio 49 Artisan Gallery
320 m
Beach
Four Mile Beach
600 m
Gallery
Des Spencer Art
490 m
Murphy Street
380 m
32 Macrossan St
Wellness@Port Day Spa
350 m
Church
Generations Church
90 m
Dicksons Inlet
360 m
44 Grant St
Aquarius
380 m
Port Douglas Plaza
Discover Port Douglas
270 m
Marina Mirage Port Douglas
430 m
50 Murphy St
4 Mile Beach Lookout
460 m
46 Wharf St
Bally Hooley Steam Railway
460 m
Restaurants
Koko Poolside Bar & Kitchen
250 m
Peppers Beach Club 22 Davidson St
Cafe Central Port Douglas
170 m
57-63 Macrossan St Shop 8a Portico Building
Zinc Port Douglas
310 m
3/53-61 Macrossan St
The Mexican
300 m
Macrossan Street Shop 4/43
Rattle n Hum
330 m
38 Macrossan St
Jade Inn Chinese Restaurant
330 m
39 Macrossan St
Hi Tide
570 m
9-13 Esplanade
Chilly's Pizza & Trattoria
360 m
2 Mowbray St Intersection of Mowbray street and Grant Street
Seashells Seafoods
410 m
11 Grant St
Cafe Fresq
450 m
Cnr Grant & Macrossan Streets
Sabi's Kitchen Indian and Seafood Restaurant
440 m
7/7 Grant St
Port Douglas Surf Club Bar & Bistro
1.5
km
Cnr Mowbray St & Esplanade Cnr Mowbray St & The Esplanade
Explore Port Douglas
Explore Port Douglas
Crystalbrook Superyacht Marina
8-minute walk
Iconic marina featuring luxury yachts and scenic views, perfect for leisurely strolls and photography.
Port Douglas Court House Museum
11-minute walk
Historical site detailing local history, featuring artifacts and exhibits in a beautifully restored courthouse.
Four Mile Beach
8-minute walk
Stunning stretch of golden sand perfect for swimming, sunbathing, and enjoying beachside activities.
Wildlife Habitat Port Douglas
5-minute drive
Interactive wildlife sanctuary showcasing native Australian animals. Pre-booking recommended for guided tours.
Koko Poolside Bar & Kitchen
3-minute walk
Lively poolside bar offering fresh local produce, cocktails, and a relaxed atmosphere perfect for families.
Zinc Port Douglas
4-minute walk
Stylish eatery known for modern Australian cuisine and a vibrant atmosphere, ideal for a special night out.
The Mexican
4-minute walk
Casual dining with a menu full of zesty Mexican flavors; vegetarian options available, reservations recommended.
Rattle n Hum
4-minute walk
Popular bar featuring live bands, craft beers, and a lively weekend atmosphere, great for nightlife enthusiasts.
Getting around
Reviews and Ratings
Reviews from guests about their experience.
Samuel
United Kingdom,
February
2025
6.0/10
I was really looking forward to my stay, but it didn't quite meet my expectations. While the location was convenient for walking to the beach and restaurants, the rooms felt tired and lacked privacy. The service was decent, but the overall value for money was disappointing, especially considering the issues with the dining experience and the outdated facilities.
Rooms
5.0
The rooms had a strong bleach smell and felt dusty and unclean. They were cramped and lacked basic furniture, making it hard to store our belongings. Unfortunately, the overall condition felt quite tired and in need of refurbishment.
Service
5.0
The service was okay, but not overly friendly or accommodating. We faced some issues with stair access and maintenance that could have been handled better.
Location
8.0
The location was one of the highlights, as it was within easy walking distance to the town and beaches, making it quite convenient for exploring.
Dining
5.0
Breakfast was a bit of a letdown. It didn't meet our expectations and as a result, we ended up eating out instead.
Facilities
5.0
The facilities felt outdated, and while the pool was cute, it was quite small and frequently in the shade. Overall, it didn't provide the relaxing experience I hoped for.
Andy
United Kingdom,
January
2025
7.4/10
We had a lovely stay at this resort with its beautiful Bali theme and well-maintained pools. While the location is superb, just a short walk to the beach and marina, there are some downsides like limited towels and lack of cleaning services. Overall, it's a great spot but could improve on service and amenities.
Rooms
7.0
The rooms are spacious and comfortable, although we felt they could use some upgrading.
Service
6.0
The staff was friendly and helpful, but we found the service, including cleaning, lacking.
Location
10.0
The location is outstanding, being an easy walk to the beach and the marina.
Dining
5.0
Breakfast was basic, mainly consisting of toast and cereals, but eating by the pool was enjoyable.
Facilities
9.0
The two pools are amazing and well-kept, providing a great lounging space amid beautiful gardens.
David
United Kingdom,
November
2024
6.8/10
I had high hopes for our stay at this hotel based on its advertising, but the reality didn't quite match up. While the location was fantastic, and the rooms were clean, they felt dated and dim. The lack of privacy in some areas was a major letdown, and the dining options left a lot to be desired. Overall, it was a mixed experience; some aspects were enjoyable, but others really fell short of expectations.
Rooms
6.0
The rooms were spacious but felt quite dated and were in need of upgrades. Natural light was limited, making them feel dim.
Service
7.0
While the staff were friendly, additional charges for towels left a bit of a sour taste during our stay.
Location
9.0
The hotel's location was excellent, just a short walk from the beach and the main street, which is very convenient.
Dining
5.0
The breakfast was basic and finished early, which wasn't ideal for a relaxed holiday.
Facilities
7.0
The pool area was nice, but overall, the hotel could use some renovation to improve its amenities.
Great location
Dated facilities
Avery
United Kingdom,
November
2024
6.8/10
The resort boasts an excellent location with beautiful tropical surroundings and is a short walk to the beach and restaurants. While the communal areas are great for socializing, I found the rooms to be quite dated and in need of some refurbishment. The dining options could use improvement as the breakfast left much to be desired. Overall, it's a pleasant place, but management needs to step up their game to fully realize its potential.
Rooms
5.0
The rooms were clean but felt quite tired, and the bathrooms could definitely use an update. Although they overlooked the pool, I found them a bit dark and lacking some essential amenities.
Service
7.0
The staff was friendly and helpful, but there were some quirks, such as being charged for smoke alarm incidents, which made me feel a bit uneasy. Overall, their assistance on tours was appreciated.
Location
9.0
The resort is in a fantastic location, just a short stroll from the beach and the bustling main street with plenty of dining options. It's ideal for exploring the area.
Dining
5.0
Sadly, the dining experience was not on par with my expectations. The breakfast was quite basic and not worth sticking around for after the first few tries.
Facilities
6.0
The communal areas and pools were lovely, providing a nice atmosphere for relaxation. However, the overall state and upkeep of the rooms and amenities need attention.
Christina
United Kingdom,
October
2024
7.8/10
The resort is beautifully set in a tropical oasis, just a short walk from the vibrant Main Street of Port Douglas, which is packed with cafes and shops. My room was comfortable, but cleanliness was an issue in the second stay I experienced. While the friendly staff made my visit enjoyable, the spa amenities didn't live up to the expectations. Overall, the location and ambiance make it worth considering, though it has some areas in need of improvement.
Rooms
6.0
In my first stay, the room was tidy and had a lovely view of lush greenery, but during my second visit, the cleanliness was lacking, and the decor felt outdated.
Service
9.0
The staff were exceptionally helpful and provided great advice about local attractions and transport options, which I really appreciated.
Location
10.0
The location is ideal, within walking distance to the charming shops, cafes, and the stunning Four Mile beach, making it very convenient for exploring.
Dining
7.0
The continental breakfast by the pool was nice and relaxing, providing a decent start to my day, although a bit more variety would have been great.
Facilities
7.0
The tropical surroundings were quite lovely, and the pool area was enjoyable for a swim, but maintenance could be better.
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Property information and rules
Check-in
from 14:00-23:59
Check-out
until 10 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Pets
Pets are not allowed.
Number of rooms:
68
Former name
Hibiscus Gardens Hotel
FAQs
About Hibiscus Resort & Spa - Official Onsite Reception & Check In
How far is Hibiscus Resort & Spa - Official Onsite Reception & Check In from Cairns Airport?
The hotel is located 70 km from Cairns Airport.
What facilities are available at Hibiscus Resort & Spa - Official Onsite Reception & Check In?
The hotel features free Wi-Fi, free parking, heated outdoor swimming pools, a spa and wellness centre, and a golf course.
Are there restaurants near Hibiscus Resort & Spa - Official Onsite Reception & Check In?
Nearby restaurants include Wicked Ice Creams, Jimmy Rum's Mixing Lounge, and Cafe Central Port Douglas, all within 0.5 km.
What amenities can guests find in their rooms at Hibiscus Resort & Spa - Official Onsite Reception & Check In?
Rooms are equipped with air conditioning, a flat-screen TV, a balcony, and kitchen utensils.
What dining options are available on-site at Hibiscus Resort & Spa - Official Onsite Reception & Check In?
The resort offers outdoor dining areas for guests, with barbecue facilities available.
Is there accessibility for guests with limited mobility at Hibiscus Resort & Spa - Official Onsite Reception & Check In?
The hotel features wheelchair access and other accessible facilities.
What recreational activities are available at Hibiscus Resort & Spa - Official Onsite Reception & Check In?
Guests can enjoy leisure activities such as swimming in the heated pools and golfing on-site.
How far is the nearest beach from Hibiscus Resort & Spa - Official Onsite Reception & Check In?
Four Mile Beach is approximately 300 meters away from the hotel.
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