Hibiscus Resort & Spa - Official Onsite Reception & Check In | Port Douglas ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

18-22 Owen Street, Port Douglas, Australia, 4877

“This hotel is just a short stroll from the vibrant Macrossan Street and beautiful Marina, making it super convenient for beach and dining adventures.”view full review

Hibiscus Resort & Spa - Official Onsite Reception & Check In is a 4-star Port Douglas hotel featuring Balinese-inspired accommodations amid lush tropical gardens. Guests can enjoy two heated pools, a Day Spa, and complimentary Wi-Fi access throughout the property.

Rooms & Amenities

The Hibiscus Resort & Spa offers spacious tropical-themed studio apartments with kitchenettes, private entrances, and views of the gardens or pools. Standard room amenities include air conditioning, flat-screen TVs, and washing facilities. Each unit is designed for comfort with a seating area and terrace.

Dining & Nearby Options

Onsite dining options include various restaurants located in close proximity, catering to different palates. Nearby, several eateries such as Cafe Ecco and The Mexican are within a 0.5 km radius. Guests can easily explore the local dining scene which offers seafood and international cuisine.

Leisure & Activities

Leisure facilities at Hibiscus Resort & Spa include a Day Spa, offering a variety of massage and beauty treatments. Guests can also take day trips to the Great Barrier Reef or Daintree Rainforest, both significant attractions in the area. For those seeking adventure, activities such as fishing, hot air balloon rides, and sunset sails are readily available.

Services & Transportation

The resort is conveniently located just 70 km from Cairns Airport, with transfer services available for a fee. Reception services are offered daily, providing assistance with tour bookings and local attractions. Guests may also inquire about transportation options for exploring the surrounding area.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Studio

2 persons

45 m²

1 Double bed

Shower

Balcony

room details

Studio Spa

2 persons

45 m²

1 Double bed

Shower

Balcony

room details

One-Bedroom Apartment

2 persons

65 m²

1 Double bed

Shower

Balcony

room details

Junior Suite Pool View

2 persons

60 m²

1 King-size bed and 1 Sofa bed

Pool view

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Port Douglas200 m

Airports

Cairns (CNS) 66.3 km

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious and Comfortable

I loved my stay in the Hibiscus Resort! The room was generously sized, featuring a cozy lounge area and a small kitchen that made it feel like home. The large bedroom was a delight, and having a spa bath in the bathroom was an unexpected luxury. It made for a very relaxing experience during our time there.

Brad123. Australia, Read full review on

Refreshing Pool Areas

The pool areas at Hibiscus Resort were a highlight for me! There were two lovely pools surrounded by tropical gardens that provided a serene atmosphere. The privacy offered by the lush greenery made lounging by the pool a truly rejuvenating experience. I spent many afternoons unwinding here.

WilliamP. Canada, Read full review on

Enjoyable Breakfast

I really appreciated the continental breakfast served at the resort. The selection included fresh pastries and delicious Bircher Muesli, which I looked forward to each morning. Eating by the larger pool was a nice start to the day, with the surrounding tropical ambiance enhancing the overall experience.

GlenS. United Kingdom, Read full review on

Great Bathroom Amenities

The bathroom in my unit was quite spacious and featured a large spa bath, which added a touch of luxury to my stay. I found the water pressure in the shower to be excellent, ensuring a refreshing experience after a long day exploring. It definitely added to the overall comfort of my visit.

ChrisM. New Zealand, Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Fire extinguishers
Key access

Sports & Fitness

Golf course

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Paid airport shuttle
Tours/Ticket assistance

Dining

Outdoor dining area

Children

Cots
Baby pushchair
Board games

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV

Location

18-22 Owen Street, Port Douglas, Australia, 4877

Map view

18-22 Owen Street, Port Douglas, Australia, 4877

City landmarks

Marina

Crystalbrook Superyacht Marina

650 m

Church

St Mary's by The Sea chapel

710 m

Landmark

Trinity Bay Lookout

1.2 km

Museum

Port Douglas Court House Museum

910 m

Landmark

Anzac Park

760 m

Landmark

Port Douglas Uncovered

650 m

Landmark

Sugar Wharf Port Douglas

760 m

Lighthouse

Flagstaff Hill Lighthouse

1.0 km

Landmark

Beachfront Mirage

1.3 km

Landmark

Rex Smeal Park

950 m

Landmark

Oaks Resort Port Douglas

2.7 km

Park

Bruno Riedweg Memorial Park

3.4 km

Park

Bruno Reidwig Park

3.4 km

Landmark

Agincourt Reef

3.9 km

Zoo

Wildlife Habitat Port Douglas

4.5 km

Nearby

Macrossan Street

210 m

50 Murphy St

Flagstaff Hill Lookout

470 m

Gallery

Ngarru Gallery

310 m

Gallery

Studio 49 Artisan Gallery

320 m

Beach

Four Mile Beach

600 m

Gallery

Des Spencer Art

490 m

Murphy Street

380 m

32 Macrossan St

Wellness@Port Day Spa

350 m

Church

Generations Church

90 m

Dicksons Inlet

360 m

44 Grant St

Aquarius

380 m

Port Douglas Plaza

Discover Port Douglas

270 m

Marina Mirage Port Douglas

430 m

50 Murphy St

4 Mile Beach Lookout

460 m

46 Wharf St

Bally Hooley Steam Railway

460 m

Restaurants

Koko Poolside Bar & Kitchen

250 m

Peppers Beach Club 22 Davidson St

Cafe Central Port Douglas

170 m

57-63 Macrossan St Shop 8a Portico Building

Zinc Port Douglas

310 m

3/53-61 Macrossan St

The Mexican

300 m

Macrossan Street Shop 4/43

Rattle n Hum

330 m

38 Macrossan St

Jade Inn Chinese Restaurant

330 m

39 Macrossan St

Hi Tide

570 m

9-13 Esplanade

Chilly's Pizza & Trattoria

360 m

2 Mowbray St Intersection of Mowbray street and Grant Street

Seashells Seafoods

410 m

11 Grant St

Cafe Fresq

450 m

Cnr Grant & Macrossan Streets

Sabi's Kitchen Indian and Seafood Restaurant

440 m

7/7 Grant St

Port Douglas Surf Club Bar & Bistro

1.5 km

Cnr Mowbray St & Esplanade Cnr Mowbray St & The Esplanade

Reviews and Ratings

Reviews from guests about their experience.

Samuel

United Kingdom, February 2025

6.0/10

I was really looking forward to my stay, but it didn't quite meet my expectations. While the location was convenient for walking to the beach and restaurants, the rooms felt tired and lacked privacy. The service was decent, but the overall value for money was disappointing, especially considering the issues with the dining experience and the outdated facilities.

Rooms

5.0

The rooms had a strong bleach smell and felt dusty and unclean. They were cramped and lacked basic furniture, making it hard to store our belongings. Unfortunately, the overall condition felt quite tired and in need of refurbishment.

Service

5.0

The service was okay, but not overly friendly or accommodating. We faced some issues with stair access and maintenance that could have been handled better.

Location

8.0

The location was one of the highlights, as it was within easy walking distance to the town and beaches, making it quite convenient for exploring.

Dining

5.0

Breakfast was a bit of a letdown. It didn't meet our expectations and as a result, we ended up eating out instead.

Facilities

5.0

The facilities felt outdated, and while the pool was cute, it was quite small and frequently in the shade. Overall, it didn't provide the relaxing experience I hoped for.

Andy

United Kingdom, January 2025

7.4/10

We had a lovely stay at this resort with its beautiful Bali theme and well-maintained pools. While the location is superb, just a short walk to the beach and marina, there are some downsides like limited towels and lack of cleaning services. Overall, it's a great spot but could improve on service and amenities.

Rooms

7.0

The rooms are spacious and comfortable, although we felt they could use some upgrading.

Service

6.0

The staff was friendly and helpful, but we found the service, including cleaning, lacking.

Location

10.0

The location is outstanding, being an easy walk to the beach and the marina.

Dining

5.0

Breakfast was basic, mainly consisting of toast and cereals, but eating by the pool was enjoyable.

Facilities

9.0

The two pools are amazing and well-kept, providing a great lounging space amid beautiful gardens.

David

United Kingdom, November 2024

6.8/10

I had high hopes for our stay at this hotel based on its advertising, but the reality didn't quite match up. While the location was fantastic, and the rooms were clean, they felt dated and dim. The lack of privacy in some areas was a major letdown, and the dining options left a lot to be desired. Overall, it was a mixed experience; some aspects were enjoyable, but others really fell short of expectations.

Rooms

6.0

The rooms were spacious but felt quite dated and were in need of upgrades. Natural light was limited, making them feel dim.

Service

7.0

While the staff were friendly, additional charges for towels left a bit of a sour taste during our stay.

Location

9.0

The hotel's location was excellent, just a short walk from the beach and the main street, which is very convenient.

Dining

5.0

The breakfast was basic and finished early, which wasn't ideal for a relaxed holiday.

Facilities

7.0

The pool area was nice, but overall, the hotel could use some renovation to improve its amenities.

Great location

Dated facilities

Avery

United Kingdom, November 2024

6.8/10

The resort boasts an excellent location with beautiful tropical surroundings and is a short walk to the beach and restaurants. While the communal areas are great for socializing, I found the rooms to be quite dated and in need of some refurbishment. The dining options could use improvement as the breakfast left much to be desired. Overall, it's a pleasant place, but management needs to step up their game to fully realize its potential.

Rooms

5.0

The rooms were clean but felt quite tired, and the bathrooms could definitely use an update. Although they overlooked the pool, I found them a bit dark and lacking some essential amenities.

Service

7.0

The staff was friendly and helpful, but there were some quirks, such as being charged for smoke alarm incidents, which made me feel a bit uneasy. Overall, their assistance on tours was appreciated.

Location

9.0

The resort is in a fantastic location, just a short stroll from the beach and the bustling main street with plenty of dining options. It's ideal for exploring the area.

Dining

5.0

Sadly, the dining experience was not on par with my expectations. The breakfast was quite basic and not worth sticking around for after the first few tries.

Facilities

6.0

The communal areas and pools were lovely, providing a nice atmosphere for relaxation. However, the overall state and upkeep of the rooms and amenities need attention.

Christina

United Kingdom, October 2024

7.8/10

The resort is beautifully set in a tropical oasis, just a short walk from the vibrant Main Street of Port Douglas, which is packed with cafes and shops. My room was comfortable, but cleanliness was an issue in the second stay I experienced. While the friendly staff made my visit enjoyable, the spa amenities didn't live up to the expectations. Overall, the location and ambiance make it worth considering, though it has some areas in need of improvement.

Rooms

6.0

In my first stay, the room was tidy and had a lovely view of lush greenery, but during my second visit, the cleanliness was lacking, and the decor felt outdated.

Service

9.0

The staff were exceptionally helpful and provided great advice about local attractions and transport options, which I really appreciated.

Location

10.0

The location is ideal, within walking distance to the charming shops, cafes, and the stunning Four Mile beach, making it very convenient for exploring.

Dining

7.0

The continental breakfast by the pool was nice and relaxing, providing a decent start to my day, although a bit more variety would have been great.

Facilities

7.0

The tropical surroundings were quite lovely, and the pool area was enjoyable for a swim, but maintenance could be better.